Introduction

At Web8, Josip Rajkovic s.p., we strive to provide high-quality Webflow apps and services through flowwwtin.com. This Refund Policy outlines our guidelines for refunds and cancellations of subscriptions and services purchased through our website.

Subscription Services

Subscription Cancellation

You may cancel your subscription at any time through your account settings on flowwwtin.com. Upon cancellation:

• You will maintain access to the paid apps until the end of your current billing cycle
• Your subscription will not automatically renew for the next billing period
• No partial refunds will be issued for the unused portion of the current billing period

Refund Eligibility

Technical Issues

We may issue refunds in the following circumstances:

Technical Issues

If you experience significant technical issues with our apps that:

• Substantially prevent the functionality promised in the app description
• Cannot be resolved by our support team within a reasonable timeframe
• Are confirmed by our technical team to be caused by our services

Billing Errors

Refunds may be issued in cases of:

• Accidental charges (such as unintended purchases)
• Duplicate charges for the same subscription
• Overcharges or incorrect billing amounts

All refund requests will be evaluated on a case-by-case basis. The decision to issue a refund is at the sole discretion of Web8, Josip Rajkovic s.p.

Ineligible for Refunds

Refunds will generally not be provided for:

• Issues resulting from incompatibility with your specific Webflow setup that were disclosed in our app documentation
• Cancellations made after a renewal payment has been processed (except in cases of accidental renewal)
• Subscription fees for previous billing periods that have already been completed
• Cases where the app functions as described in the documentation

Requesting a Refund

To request a refund, please contact us at hello@flowwwtin.com with the following information:

1. Your account email address
2. Date of purchase
3. Subscription plan details
4. Reason for requesting a refund
5. Any relevant details about technical issues experienced (if applicable)

We will review your request and respond within 5 business days. All approved refunds will be processed to the original payment method used for the purchase.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on flowwwtin.com. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Web8, Josip Rajkovic s.p.
Zelena pot 3
1241 Kamnik
Slovenia, EU
Email: hello@flowwwtin.com

Last updated: April 9, 2025

Web8, Josip Rajkovic s.p.

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